Zestkart Refurbished Return Policy
We do now not have a return policy on our store however can exchange the goods on receiving wrong/defective product. The request (Check our Support Page) has to be placed within 7 days of receipt of your shipment.
Replacement/ Return Policy
We take stringent measures to make certain that the items delivered to you’re in ideal condition. However, there may be a remote opportunity that:
- The object can be damaged at some point of transit
- Or there is probably a manufacturing defect
- Or that a wrong item is introduced to you
- The product need to be in authentic condition
- The products ought to be without liquid damage
- In the original packaging
- Original shipping costs are non-refundable
Once your product is obtained and inspected, we are able to send you an email to notify you that we have received your object.
In best such cases as given above, we are able to replace the item at no more cost, supplied that the request for substitute of the object is made within the stipulated time-frame as given below. No returns or replacements may be allowed after the order is processed, except for the reasons given above.
To get a alternative, email us your Order Number and the Reason for returning. Only after receiving our confirmation for the return, you’re requested to send the object returned to us. We will then set up for the replacement of the object thru our logistics companion inside 7 running days. We shall no longer be chargeable for any gadgets sent to us for return/substitute without our confirmation
- The substitute request should be made inside 7 days of buy and ought to now not be part of the above list
- There are not any more shipping expenses for the transport of substitute objects for the reasons noted above.
- In case of a substitute, our logistics companions will strive transport of the gadgets thrice. In case the shipping isn’t always executed during all the three attempts, due to the recipient no longer to be had / premises locked, etc., the purchaser shall still be charged for the order.
- Certified laptops to justify the ease of doing business on such second hand laptops.
- Pre-Owned devices are sold in as is the premise and not eligible for returns or warranty.
Cases of goods unavailability or service problem:
- If the object dispatched for alternative is not to be had, we will try and come up with the high-quality feasible alternatives, however on the end desire of client could be final
- 100% refund can be given if the product isn’t available or the vendor isn’t able to ship the products.
- For courier products, If the shipping deal with is out of doors the service area, then best 100% refund can be given.
Cases of client traumatic refunds
Refund may be 90% of Order Cost, in case of consumer don’t want suitable and available substitute of product • In express-orders, only 90% refund could be given, If the transport address is out of doors the provider area
Contact us at firstname.lastname@example.org for questions related to refunds and returns.